Your privacy is as important to us as your skin health. This Privacy Policy describes how Femilush (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our store.
- Information we collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Device Information: Collected automatically via cookies and pixels (IP address, time zone, browser version).
- Order Information: Collected from you to fulfill our contract (name, billing address, shipping address, payment information, email, and phone number).
- How we use your information
We use your personal information to provide our “not so ordinary” services to you, which include:
- Processing payments and arranging for shipping.
- Providing you with order confirmations and invoices.
- Communicating with you (via email or WhatsApp) regarding your orders.
- Screening our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, providing you with information or advertising relating to our new product launches (like our NOD Retinol).
- Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above.
- We use WordPress to power our online store.
- We may share your Personal Information to comply with applicable laws and regulations or to protect our rights.
- Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience and to remember your preferences. You can control and manage cookies through your browser settings.
- Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, or to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the information below.
- Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
- Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
- Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Femilush@gmail.com